Delete From the App

The fastest way to delete your data is through the app itself. Open VitalsGraph → Settings → Privacy → Delete All Data. This immediately erases all blood test records, biomarker history, AI conversation logs, and preferences stored on your device and in iCloud.

This action is permanent and irreversible. Deleted data cannot be recovered. If you have an active subscription, cancelling it separately through the App Store is also recommended.

Request Deletion by Email

 
 

If you are unable to access the app, you can request full data deletion by emailing support@vitalsgraph.com with the subject line ‘Data Deletion Request’. Please include your device’s approximate region and the email address associated with your Apple ID (if any) to help us identify your records.

We will confirm receipt of your request within 2 business days and complete the deletion within 7 days. You will receive a confirmation email once deletion is processed.

What Gets Deleted

The AI interpretations in VitalsGraph are generated by large language models trained on medical literature. They are educational summaries — not diagnoses. If a result appears flagged or concerning, always follow up with your doctor.

AI interpretations are regenerated each time you view them. Minor wording variations between sessions are normal and do not indicate a change in your results.

What Gets Deleted

Deletion removes: all blood test results and biomarker readings, AI interpretation history, custom reference range settings, app preferences, and any support correspondence you request to be removed.

Deletion does not affect: your App Store purchase history or subscription status (managed by Apple), anonymous aggregate analytics that have already been processed, or legally required records we may be obligated to retain.

 

Questions about this page? Email us at support@vitalsgraph.com